CAP Ventures believes that by offering solutions that are based on tracking overall page consumption, workflow, and department-specific requirements, vendors have a unique opportunity to solidify customer loyalty. If account managers establish monthly account reviews with end users, they will have a unique opportunity to provide value-added services by suggesting asset repositioning, defining upgrade parameters, and recommending solutions that would benefit end users rather than increasing capital costs.

End users are given a better understanding of print volumes across the enterprise as well as device utilization. In addition, end users have the ability to proactively manage their operational expenses by establishing “print allowances” by user, department, or workgroup.

In CAP Ventures’ new white paper entitled Regaining Control: Tracking Pages in the Office, analysts review the emerging trends in print cost management software as they relate to the office workgroup environment. The white paper focuses on the impact of these tools on the overall strategy of managing the cost of documents within an enterprise.